Friday 19 April 2013

Enterprising? 95.1% Satisfied!


The week didn’t start well as we made an error in our admin which was understandable when we are so stretched, but we started the week with a bit of a down - I am a perfectionist, and don’t like criticism - who does?

But then we built up in the week to a really  positive enterprising week.

We had a great strategic discussion with our inner group of Trustees on Tuesday about possible developments for SYF in the future – this built on our “Big Assist” discussions last Friday – more to follow. These are cutting edge discussions and very creative/exciting.

Part of the good news this week is that we have been asked to administer Surrey CC’s Small Grants Programme (£220,000 or so ) this year for which we are receiving a fee. This is exciting for us, as it enables us to get closer to local youth groups. We are already building our database of youth organisations, by borough, and have 300 entries thus far. The income for managing this grants scheme is also valuable, and we have also bid to a GMT for funding to set up a Funding Support Service – we know that securing funding and volunteers are the key member needs.

I am a director of  the social enterprise we have been working on for some years, and we had a great meeting on Thursday with someone who will be brilliant as the first staff member doing the start–up, which I am mostly doing now, so I feel really positive about this. The bank account is set up, and start up funding going in. We will then be recruiting disadvantaged young people and training them up through Guildford FE College. So…….. enterprising!

And finally our Members Satisfaction questionnaire results are in – we do this survey monkey test  every 2 years, so as not to trouble members too often. The results are very good from a high response rate : 34.1% are very satisfied, and 61% satisfied = 95.1%, with only 4.9% partly satisfied and no one dissatisfied. I need to check these figures against the previous ones, but seems pretty good to me!! And good to report to Trustees meeting next week. So we end on a high!

Have a great week-end

Mike

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