MikeWe had a team discussion this week looking at how to better present our Interim Business Plan and project work in terms of the famous trilogy of “Inputs - Outputs and Outcomes”.I am notoriously skeptical about this methodology, notwithstanding its support and advocacy from highly regarded think tanks like New Philanthropy Capital and the Charities Evaluation Service. It works backwards from a high level aim – “Employability” or in our case “Improving the lives of young people by supporting our member organisations” through to specific activities that directly or indirectly contribute to that overall aim. I take it as a universal truth that no one organisation can make a significant social impact by itself, but has to work with others, and indeed the methodology “claims” the inputs of others. My criticism is that the methodology presumes straight line relationships between the three elements with little regard for other contributing factors or, unintended consequences. The net result is the risk of an over-stated, contorted and academically indefensible list of causes and effects being established in the name of performance management that takes time and effort (weighing the pig) and diminishing the time to deliver the work and improving the service (the weight of the pig).OF COURSE we have to demonstrate impact and difference, and in our very good team session we have followed the methodology but in a way that works for us, and fits with some new thinking about how we will account for staff time (inputs) and the share of overheads. Our thanks to our financial friends in Surrey Care Trust for their help on this - the issue was how to attribute overhead costs to externally funded projects. SO in sum we are improving our processes again in a way which we all think is practicable, as well as politic.Lots of follow – up and positive feedback from last week’s Reception at County Hall.It’s been a week of goodbyes ..to Toby Wells of Surrey CC’s Youth Justice Service – Toby pretty much invented the concept of restorative justice and argued bravely against locking young people in prison at a time when the Police and Judiciary saw no alternative. Also said goodbye to Hanna Moore my equivalent in West Sussex who is moving her family to her native USA.On a personal level our Foodbank start-up project is progressing well, and I am walking every week-end now..getting lighter and fitter..slowly. Enjoy the long week-end.
Friday, 23 May 2014
"You don't increase the weight of a pig by weighing it!"
Friday, 16 May 2014
Successor CEO & launch of Strategic Review
The Chairman of SYF has announced the appointment of Cate Newnes – Smith as my successor as CEO. Cate has a strong business and management background originally with Reuters, then in consultancy and with The Young Foundation. She became CEO of the London Innovation Centre and is a long serving trustee of Groundworks, the charity that runs environmental projects in communities. Her full biography is on our website. Cate and I are meeting behind the scenes to ensure a smooth transition from the end of August when I retire. Cate starts on 1 Sept. and will be brilliant for SYF.We had a great event at County Hall last night - a reception for SYF existing and prospective members very generously hosted by the Chairman of the County Council, David Munro, who is one of our Patrons. It was an opportunity for networking by the 80 + people there, and to hear from the staff team about what we can offer our member organisations. Garath Symonds, Assistant Director for Young People talked about the re-commissioning of £32 mill. services that he is undertaking. Finally, we were able to pay tribute to David Hypher our recently retired Chairman who was warmly thanked by David Munro and given a framed scroll to mark the occasion.The “Young Surrey: Strategic Review 2014-15” was launched, and can be found on our website from Monday. It does what it says – looks at:
· economic trends, because that affects the resource envelope for working with young people,· the implications of Government policies for young people,· the differences in the values of different generations, and a reflection on the new “Generation Zero” of today and the skills they will need to acquire for the future· statistics about the needs of young people in Surrey and a reflection on the importance of emotional intelligence and relationship skills as a prerequisite to learning and, later, employment.
MikeThe point of the Strategic Review is to give member organisations information about the changing “big picture”- its challenges and opportunities.I am delighted that our work with Business in the Community (BitC) is resulting in a major international engineering company refurbishing one of our member organisations’ youth centre buildings today with about 25 of its highly skilled staff descending on the centre to blitz its electrical, plumbing and decorative work…. For free! A great example of collaboration.Interested to see that the third tranche of the famous Peterborough prison social impact bond (sib) is not being put out to the market for funding, but being commissioned directly by Government on a direct payment by results basis. This is being reported as the death knell of sibs.And finally, back to last night’s reception, my thanks to my great team who work so hard, and deliver so much.
Friday, 9 May 2014
The Global Picture for Young people
I have been absorbed this week in completing the next “Young Surrey: Strategic Review 2014-15” which will be published on Thursday 15th May at County Hall. We have nearly 100 guests coming to a networking event there for our existing Member organisations and for some 16 prospective new member organisations. The event is kindly hosted by the Chairman of the County Council – one of our Patrons - and is by invitation only, and we will be launching the Review at that event.BUT I can give you a sneaky preview of some facts that came to notice whilst doing the research about the global world for which young people now need to be preparing:· In roughly the time taken to read this BLOG, 244 babies will have been born in China and 351 in India· The country with most English speakers will shortly be……China….the USA population will of course mostly be speaking Spanish by 2020· Young people now will have had 10-14 jobs by the time they’re 36 years old· 3 D printers will be manufacturing most spare parts for machines and body parts by 2020 – a new cottage industry· 1in 4 employees have ben employed for less than one year· The top 10 most sought after jobs now did not exist in 2004· New technological information doubles every 2 years· Every minute 204 million e-mail messages are sent· Every minute Google has 4 million search enquiriesI could go on..but it is an amazing world that young people are now growing up into.The Strategic Review makes much of the changes in values and experience between generations – from Baby Boomers (like me) to Generations X,Y and now Zero for today’s teenagers. It also contains some strategic points about the implications of Government policy, and data on young people in Surrey - not the least of which is 23,000 children in Surrey living in poverty, and the 12,000 in receipt of free school meals.The other exciting event next week is the announcement on Monday about Surrey Youth Focus’s new CEO who takes over from me at the end of August. I met with her for the first time on Thursday – she will be brilliant for Surrey Youth Focus and I am absolutely delighted.
MikeThe weekend is my first 12 mile trial walk with a fully loaded rucksack in preparation for the Camino in September, and getting fizz /pouring drinks/hosting for a fund raising event on Saturday evening – I should sleep well!
Friday, 2 May 2014
CommUniLAB
I have not said much about CommUniLAB of late, but the project is quietly progressing. A website is being constructed, and we had a great session with one of our Trustees (ex European Marketing Director for a major corporate) about the strapline that we might use. Great emphasis on the emotional content of words: positive, neutral or negative. So we have arrived at a strapline – more later. We met on Tuesday morning with a our principal funders and sponsors of CommUniLAB, Barclays, and had an really positive meeting. The basic website should be launched in late June, and the project launched in September.Tuesday was a long day (8.00am to 9.00pm) as we had a Trustees meeting in the evening when an Interim Business Plan was agreed – interim pending the appointment of my successor (announcement next week) and the Board received a presentation from the project manager about CommUniLAB. I gave a summary of the “Young Surrey : Strategic Review 2014-15” which I am rushing to get ready for an evening reception at County Hall on 15 May for our existing and prospective members. We have some 90 people coming – the event is being hosted very generously by the Chairman of the County Council who is one of our Patrons.
MikeThe Strategic Review covers national context, Government policy, organisational changes and, interestingly, the impact of changes in the values and behaviours of young people between generations. It concludes with an update on the key issues affecting Surrey's young people. The point of it is to provide a strategic context for grant bids and strategic positioning for member organisations.Our reputation grows in relation to social media - we have 2,464 followers on Twitter - @SurreyYF and we were chosen by @CharityHourUK as their focused charity for an hour in a storm of tweeting (#charity hour) on Wednesday evening.I mustn’t forget my wife’s birthday on Sunday - all under control really. Food Bank project going well at home. Another long week-end!
Friday, 25 April 2014
"It's the Young People....."
MikeWe’ve been working on papers for our Trustee Board next week, including end of year financial and business plan out-turns. The high spots include a big increase in website views, over 2,500 followers on Twitter and nearly 4,000 Views of this Blog, so thank you! I realise this is not quite Stephen Fry or Barack Obama blog territory, but it is encouraging.We’ve made arrangements for the Charities Evaluation Service Pqasso assessor to make her peer review assessment of us for the Level 2 Award, and this will happen in early June. Quietly confident as I have said before; the process is a good one and forced us to identify and rectify some weaknesses as part of a constant process of making improvements in all we do.Went to West Sussex County Council on Wednesday to talk to their head of youth services about the possibility of running a conference for the voluntary youth sector in that county as part of the legacy arrangements we have inherited from our now defunct sister organisation there. WSCC are at the early stages of moving to commissioning for outcomes whilst Surrey CC is embarking on its second complete cycle. The difference between the two authorities is very marked. WSCC has £ zero grants/contracts with the vol youth sector, so here in Surrey we are fortunate, though we may not always feel it. We agreed to hold a conference in West Sussex in November about gaps/shortfalls that might be appearing after two years of zero spend in the sector – a needs analysis.I had an intense day yesterday writing reports for the Board and getting the papers out…my 7.45 am start, and then went rather wearily to Eikon’s First Annual Awards evening, held at the very plush Sony hq offices in Weybridge.I was so glad I went, for It was an amazing event, celebrating the achievements of disadvantaged young people. Truly remarkable young people: the young man whose parents separated..then his best friend died..then his mum died..and now he’s all of 16/17. Then another young man who had a troubled and abusive family life ..went to court and the next day went back to school to take his GCSE exams at which he did very well, and so on. A great tribute was paid to the work of Eikon and to its founder and CEO Chris Hickford who proudly, and rightly leads a wonderful organisation that does very committed work with these young people. For it’s always about the young people ….
Thursday, 17 April 2014
47% Graduates Under-employed: Strategic Review
I have begun working on "Young Surrey: Strategic Review 2014-15" and as ever am rushing to have it ready to present to Trustees on 29 April.
The identification of issues affecting young people is by now well known. The Surrey Community Foundation's "Surrey Uncovered " is a superb account of the issues and inequalities in Surrey.It's based upon data held in Surrey-i , being Surrey CC's publicly available data store. The County Council's Youth Support Service also has an excellent analysis of need as part of its work in re-commissioning of services. So what's left? Well there are some major changes to discern:
We have heard from our Pqasso (Practical quality assurance for small organisations) assessor who will be visiting us in early June to conduct a Level 2 Award assessment...bit scary, but we are quietly confident and have addressed deficiencies which the preparation process has thrown up , so are indeed continuously improving/learning.(We held Level 1 until it's expiry last November)
Easter week-end in prospect: finishing painting front door, lots of churchgoing, weather good, and entire family (11) on Sunday/Monday- bliss! Mike
The identification of issues affecting young people is by now well known. The Surrey Community Foundation's "Surrey Uncovered " is a superb account of the issues and inequalities in Surrey.It's based upon data held in Surrey-i , being Surrey CC's publicly available data store. The County Council's Youth Support Service also has an excellent analysis of need as part of its work in re-commissioning of services. So what's left? Well there are some major changes to discern:
- the blending of the private/public/charity sectors and attendant risks and opportunities to all parties -type "Serco fines" into GOOGLE to see my point
- the shift in generations from baby boomers (me) to Generation X, to GenerationY (aka "Millenials") and now to "Generation Citizen " (see Demos report of that name). I'm giving a talk at a forthcoming Surrey Chamber of Commerce event on managing across generations
- the issues of encouraging ("nudging") young people into work through volunteering and Youth Social Action, growing social enterprises
- the constant growth in mental health issues, and so on.
We have heard from our Pqasso (Practical quality assurance for small organisations) assessor who will be visiting us in early June to conduct a Level 2 Award assessment...bit scary, but we are quietly confident and have addressed deficiencies which the preparation process has thrown up , so are indeed continuously improving/learning.(We held Level 1 until it's expiry last November)
Easter week-end in prospect: finishing painting front door, lots of churchgoing, weather good, and entire family (11) on Sunday/Monday- bliss! Mike
Friday, 11 April 2014
The poverty of experience
It's been an odd week because so many people are away for the school
holidays which this year precede Easter, and I took a rare day off in the mid
week to be off the scene for the interviews for my successor as CEO. I
understand it all went very well, but I think a forthcoming announcement needs
to be made by the Chairman, not me...though I am biting my tongue/ holding back
the digit! Next Friday.
The day off was interesting - visiting a major Food Bank in West
Sussex, and seeing the scale...of the warehouse...like a small
supermarket. Just for the record the maximum supply of food that anyone can
receive from a Trusserl Trust Food Bank is 3 days supply on 3 occasions in any
6 month period. So just a total of 9 days food over 6 months.It is real and
much needed crisis support for very needy people, not propping
up the feckless.
The main focus for me has been starting to write the "Young
Surrey: Strategic Review 2014-15". This will be the second such report
addressing the strategic context within which the voluntary youth sector is
operating and identifying the issues affecting young people. As ever the early
work shows the typical Surrey mixture of high achieving, low unemployment very
successful, contrasted with rapid increase in mental health issues amongst
young people, and sheer poverty. Amazingly some 12,000 young people in school,
out of the total of 146,000 (8%) are receiving Free School Meals, being the
leading indicator of poverty.The research by the Community Foundation for Surrey - "Surrey Uncovered" suggest that some 27,000 children and young people aged under 19 are living in poverty.
The big themes of the Strategic Review will be: the blending of the sectors (private, public,charity) , the different values of this Generation (sometimes called C for connected) about which I'm talking at a future Chamber of Commerce meeting, and the issues of poverty, mental health. As regards the health issues we will be launching a survey of young people's views/experiences shortly, though the results will be too late for the Review which we're publishing in early May.
Grandchildren for the week- end (THE greatest joy) and back to work for a rest on Tuesday!!
Mike
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